Reference

How a200mm Handles Your Personal Information

Your account data — from registration details to wallet transactions via DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we keep it, and how long it stays.

DANA, OVO, GoPay transaction dataAccount security & access logsCookie and device dataYour right to request changesContact path for data queries
a200mm How a200mm Handles Your Personal Information
DATA PROTECTION DETAIL

How We Protect and Manage Your Account Data

Account security at a200mm runs on SSL encryption for every session, whether you're checking your GoPay balance or reviewing past rounds in Crash Skyrise Arena. We apply access controls so only authorised systems touch your payment and identity records. Data retention follows a clear schedule: active account data is kept while your account is open; transaction logs tied to DANA or OVO payments are held for the period required under applicable Indonesian regulations, then deleted. You can request a copy of your stored data or ask us to correct inaccurate details at any time through the contact paths above.

SSL Encryption

Every page and account session runs over SSL. Your login credentials, wallet details, and transaction history are encrypted in transit and at rest.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Data Retention

Account and payment records are kept only as long as required by your active account or by Indonesian regulatory obligations. Inactive accounts are reviewed on a rolling basis.

Your Access Rights

You have the right to request a copy of your data, ask for corrections, or request deletion where no legal retention obligation applies. Contact our team to start that process.

REACH OUR TEAM

How to Contact Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through live chat in your account dashboard, by email, or via our 24-hour help line. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Live Chat Open your account dashboard and tap the chat icon. Our team is available around the clock to handle data access and correction requests from Indonesia.
Email Support Send your data request to our support address. Include your registered account name and the specific data you want to review, update, or remove.
Help Centre The Help Centre in your account settings covers common data questions — from how wallet records are stored to how to update your registered contact details.

Common Questions About Your Privacy on a200mm

Here are the questions we hear most often about how your data is handled, stored, and protected on a200mm. If your question isn't covered here, reach out through live chat or email and we'll respond directly.

We collect your name, contact details, and the information needed to verify your account. Payment data from DANA, OVO, or GoPay is recorded when you make a deposit or withdrawal to keep your transaction history accurate.

Payment data is shared only with the payment processor handling your transaction — DANA, OVO, or GoPay — and only the details they need to complete it. We do not sell or pass your financial data to unrelated third parties.

We keep your data while your account is active and for as long as Indonesian regulations require after closure. Once those obligations are met, data is deleted on a scheduled basis.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold within a reasonable timeframe.

Send a deletion request through live chat or email. Where no legal retention obligation applies, we will remove your data and confirm once it's done. Some records tied to regulatory requirements may need to be kept for a set period.

We use session cookies for account access and analytics cookies to see how the lobby is used. You can adjust or block cookies through your browser settings; note that disabling session cookies may affect your ability to stay logged in.