Reference

Syarat dan Ketentuan Akun a200mm

These terms govern how your account works on a200mm — from how you open it, how deposits via DANA, OVO, or GoPay are processed, to how disputes are handled.

Account eligibility appliesDANA, OVO, GoPay transactions coveredJurisdiction-dependent accessAccount security obligationsDispute resolution process

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What These Terms Actually Cover

a200mm Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on a200mm, you agree to the rules that govern every action tied to it — deposits, withdrawals, game participation, and wallet management. Transactions processed through DANA, OVO, and GoPay are subject to both our account terms and the respective e-wallet provider's

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own conditions. We do not override those; both sets of terms apply simultaneously. Your account is personal and non-transferable. Sharing access or attempting to operate multiple accounts under the same identity is a breach of these terms and may result in account suspension pending review. Availability
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of any service on this platform depends on local law and eligible regions — if access to a particular game category or payment method is restricted where you are, those restrictions take precedence. We update these terms when our services change; continued use of your account
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after an update constitutes acceptance. If you disagree with a change, the correct step is to close your account and withdraw any remaining balance before the effective date of the update.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how a rule was applied to your account, our support team handles term-related queries directly. Reach us through live chat in your account dashboard, or via email for written records. Players in Bekasi and Tangerang can access the same support channels — response times are consistent across Indonesia.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — identity details, transaction history, and session records — is held under standard encryption. We retain transaction records for the period required by applicable regulations in supported regions. You can request a summary of the data we hold on your account by contacting support through the live chat or email channels above. Cookie data collected during your session is used for account security and session continuity; it is not sold to third parties.

Data Retention

Transaction and account records are kept for the period required under applicable local regulations. You may request a copy of your account data via the support channels at any time.

Cookie Use

Session cookies keep your account secure and maintain your login state. We do not use cookies to build advertising profiles or share session data with external marketing platforms.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, use the account lock option in settings immediately and contact support.

Data Change Requests

To update your registered email, phone number, or identity details, submit a request through account settings. A verification step confirms the change before it is applied.

Common Questions About These Terms

Real questions about how these terms apply to your account, payments, and access — answered directly.

Yes. Every transaction processed through DANA, OVO, or GoPay on your account is covered by these terms alongside each provider's own conditions. Both sets of rules apply at the same time.

We notify you of material changes before they take effect. Continuing to use your account after the effective date means you accept the updated terms. You may close your account before that date if you disagree.

No. Each person may hold one account only. Operating multiple accounts under the same identity breaches these terms and may result in suspension of all associated accounts pending a review.

Contact support via live chat or email and request an account data summary. We will provide the records we hold within the timeframe required by applicable regulations in your region.

Reach out through live chat or email with the specific transaction or action in question. The account team will review the case and explain how the relevant clause was applied.

Access depends on local law and eligible regions. Some game categories or payment options may be restricted in certain areas. Where local law limits access, those restrictions take precedence over our general terms.

Syarat dan Ketentuan Akun a200mm

How to Reach Us About These Terms

Account Security and Data Practices

Data Retention

Cookie Use

Account Security

Data Change Requests

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 What happens if the terms are updated while I have an active account?

03 Can I have more than one account on a200mm?

04 How do I request the data a200mm holds on my account?

05 What should I do if I think a term was applied incorrectly to my account?

06 Is access to all services available everywhere in Indonesia?

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